krity Enterprices Eeja Spice – Shipping Policy
At Eeja Spice, we strive to deliver your orders quickly and efficiently while ensuring the best quality packaging. Please read our shipping policy carefully.
1. Shipping Locations
- We currently ship across India.
- For international shipping, please contact our customer support at Contact us - [email protected] before placing an order.
2. Processing & Delivery Time
- Orders are processed within 7 business days after confirmation.
- Delivery time varies based on location:
- Metro Cities: 7-10 business days
- Other Cities/Towns: 7-12 business days
- Remote Areas: May take additional time
- Orders placed on weekends or public holidays will be processed on the next business day.
3. Shipping Charges
- We offer free shipping on orders above 1000.
- A standard shipping fee of ₹1000 applies to orders below this amount.
- Shipping charges (if applicable) will be displayed during checkout.
4. Order Tracking
- Once shipped, you will receive a tracking number via SMS/email.
- You can track your order on our website or through the courier partner’s website.
5. Delivery Policy
- Please ensure that the shipping address provided is accurate and complete.
- If the recipient is unavailable at the time of delivery, the courier may attempt re-delivery or request pickup from their office.
- Eeja Spice is not responsible for delays caused by natural disasters, strikes, or unforeseen circumstances.
6. Damaged or Missing Orders
- If your order arrives damaged or incomplete, contact us within 10 days with images and order details.
- We will initiate a replacement or refund after verification.
